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1. General Provisions:
1.1 The Personal Data Processing Agreement (hereinafter referred to as the “Agreement”) is aimed at protecting the rights and freedoms of individuals whose personal data is processed by LLP “La Voie* Nomade” (hereinafter referred to as the “Information User”).
1.2 The Agreement is developed in accordance with the current legislation of the Republic of Kazakhstan and other legislative acts of the Republic of Kazakhstan.
1.3 The Agreement is a publicly available document.
2. Information about the Information User
2.1 Information User – LLP “La Voie* Nomade”, BIN 240840011865
2.2 Legal address of the Information User: 050000, Almaty city, Medeusky district, Pushkin str., 129, apt. 33
Actual address of the Information User: 050000, Almaty city, Bostandyksky district, Al-Farabi ave., 140A
3. Information on the Use of Personal Data
3.1 The Information User processes personal data on a lawful and fair basis to achieve the set objectives, including the provision of services and the transfer of information to the Personal Data Owners (hereinafter referred to as the “Client”).
3.2 The Information User obtains personal data directly from Clients.
3.3 The Information User processes personal data using automated and non-automated methods, with or without the use of computing technology.
3.4 Actions related to the processing of personal data include obtaining, collecting, processing, accumulating, storing, and using.
4. Client Consent
4.1 By performing specific actions on the website https://lavoienomade.com (hereinafter referred to as the “Website”), including but not limited to placing an order, applying for installment plans or credit, registering in a personal account, or subscribing to a newsletter, the Client confirms their consent to the collection, storage, processing, and transfer, including cross-border transfer, of their personal data recorded on electronic, paper, and/or other media, available from any sources, including publicly accessible ones, that were, are, or may become known to the Information User or obtained from them and/or by any means not contrary to the legislation of the Republic of Kazakhstan, in the course of their activities and/or when using any sources, including publicly accessible ones, including but not limited to all and any information voluntarily provided by the Client when using the Website and/or obtained from any other available sources for purposes related to the establishment of contractual or other legal relations between the Client and the Information User and/or Third Parties in the past, present, or future.
4.2 The Information User processes Clients’ personal data in compliance with the legislation of the Republic of Kazakhstan for the following purposes:
4.2.1 Receiving requests and applications from Clients;
4.2.2 Informing about new products, special promotions, and offers;
4.2.3 Sending electronic receipts in digital form;
4.2.4 Sending informational newsletters.
4.3 The Information User processes Clients’ personal data no longer than required by the purposes of processing personal data, unless otherwise provided by the legislation of the Republic of Kazakhstan.
4.4 The Information User may process the following personal data of Clients:
4.4.1 Full name (surname, first name, patronymic);
4.4.2 Contact phone number;
4.4.3 Email address.
4.5 By submitting an application for an installment plan and/or credit for goods on the Website, the Client consents to the provision and transfer of information concerning themselves and their financial and other proprietary obligations, as well as to obtaining a credit report from credit bureaus and other organizations or sources (including state databases), including information that may be received in the future, and also to:
• The collection and processing of personal and/or biometric data by JSC “State Credit Bureau” and the transfer of personal and/or biometric data by the bank to JSC “State Credit Bureau”;
• The receipt by JSC “State Credit Bureau” of Client information from State Databases (hereinafter referred to as SDB) from SDB operators/owners;
• The provision by JSC “State Credit Bureau” to the bank of Client information obtained from SDB;
• The receipt by the Bank of Client information obtained from SDB;
• The provision by SDB owners of Client information from all SDBs to JSC “State Credit Bureau” directly or through third parties.
5. Information on Ensuring the Security of Clients’ Personal Data
5.1 When processing personal data, the Information User takes necessary legal, organizational, and technical measures or ensures their adoption to protect personal data from unauthorized or accidental access, destruction, alteration, blocking, copying, provision, dissemination, or other unlawful actions in relation to personal data.
5.2 Measures to ensure the security of personal data during their processing, applied by the Information User, are planned and implemented to ensure compliance with the requirements of the Law and other legislative acts of the Republic of Kazakhstan.
6. Client Rights
6.1 The Client has the right to:
6.1.1 Request information about the personal data being used;
6.1.2 Request clarification (modification) of their personal data if it is incomplete, outdated, or inaccurate;
6.1.3 Withdraw their consent to the collection, processing, and transfer of personal data;
6.1.4 Protect their rights and legitimate interests, including seeking compensation for damages and moral harm through judicial proceedings;
6.1.5 Appeal the actions or inaction of the Information User to the authorized body for consumer rights protection or through judicial proceedings.
6.2 To exercise their rights and legitimate interests, the Client has the right to contact the Information User in accordance with the procedure provided by the legislation of the Republic of Kazakhstan.
6.3 The Client may request the deletion of personal data from the Information User by submitting a request.
6.3.1 Client Request. To exercise the aforementioned rights, the Client must send a request to the Operator, which must include:
- The Client’s full name (surname, first name, patronymic, if applicable), address of residence (place of stay);
- The Client’s date of birth;
- The Client’s identification number, or in the absence of such a number, the number of the Client’s identification document (if this information was provided by the Client when giving consent to the Operator or if personal data processing is carried out without the Client’s consent);
- A statement of the Client’s demands;
- The Client’s personal signature or electronic digital signature.
6.3.2 The request may be sent:
- In written form – to the address 050000, Almaty city, Medeusky district, Pushkin str., 129, apt. 33
- As an electronic document – to the email address
7. Final Provisions
7.1 The Agreement and the relationship between the Information User and the Client are governed and interpreted in accordance with the legislation of the Republic of Kazakhstan. Issues not regulated by the Agreement shall be resolved in accordance with the legislation of the Republic of Kazakhstan.
7.2 The Agreement constitutes a public offer in accordance with paragraph 5 of Article 395 of the Civil Code of the Republic of Kazakhstan. The Client’s act of indicating consent to the terms of the Agreement on the Website constitutes full and unconditional acceptance of this Agreement (in accordance with paragraph 3 of Article 396 of the Civil Code of the Republic of Kazakhstan). Ignorance of the Agreement’s provisions does not exempt the Client from liability for non-compliance with its terms.
7.3 The Information User reserves the right, at its sole discretion, to amend and/or supplement the Agreement at any time without prior and/or subsequent notification to the Client. The current version of the Agreement is available on the Website interface.
7.4 The Client may at any time withdraw their consent to the collection, processing, and transfer of personal data. Withdrawal of consent is carried out in accordance with the procedure established by the legislation of the Republic of Kazakhstan on personal data and their protection through a state service, non-state service, or any other method that allows confirmation of the fact of withdrawal.
7.5 This Agreement, with respect to each Client, takes effect from the moment the Client performs the actions specified in paragraph 7.2 of the Agreement and remains in effect until the Client deletes their account.